700-805 Online Practice Questions and Answers

Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

A. The adoption rate is 50%under the expected level and the plan is six months before the expiration date.

B. There are no open incidents 30 days before renewal dates.

C. Customer is willing to subscribe to a recommendation case to be publicly communicated.

D. The health index of a customer is over expected targets with no red flags.

When renewing a contract with a customer, which action is important?

A. Start discussions once the contract has expired.

B. Validate customers business needs.

C. Do not offer any financing solutions.

D. Propose only the most important part of the solution.

Which task is the responsibility of the Renewals Manager?

A. billing recurring revenue contracts

B. managing recurring revenue risk

C. driving adoption of specific technologies

D. managing the Success Plan

Which statement best summarizes the intended outcome of the Success Plan?

A. development of a customer-centric view for achieving value from their portfolio

B. provide scheduling for resolving customer qual y issues

C. generate financial data that indicates a customer's propensity to renew

D. grow incremental annual recurring revenue

Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.

What is the annual recurring revenue (ARR) for each?

A. $1000 and $3000

B. $1100 and $3300

C. $1000 and $1000

D. $3000 and $3000

What is the key implication on-time renewals have for an IT provider company?

A. incentives will be paid

B. improved customer satisfaction

C. no major impact if sales are on plan

D. recurring business is preserved

What is the future state goal of licensing at Cisco?

A. Smart License

B. Standby License

C. Classic PAK

D. Right to use

Which statement regarding which tools can be added as value to customer and partners is invalid?

A. Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase

B. help manage Discounts for Quoting

C. gain insight into new and unique business prospects for your customers and expand sales potential

D. Trusted Data Source for Hardware Refresh and Software renewal insights

Which product addresses network segment a in issues and is comprised of Viptela and Meraki products?

A. Tetration

B. SD-WAN

C. Security applications

D. Cloud services

Which critical task must be performed during the Qualification phase?

A. validate customer inventory

B. develop a Success Plan

C. quote delivery

D. Renewal Plan development