700-039 Online Practice Questions and Answers

Which option leads to the development of high-level and detailed customer designs?

A. Mapping collaboration maps with the customer's existing solutions

B. Mapping collaboration maps with the customer assessment procedure

C. Mapping collaboration maps with the customer business model

D. Mapping collaboration maps with the Cisco Collaboration Architecture solutions

Security plays an essential role in the Cisco Collaboration Architecture In which layers of the Cisco Collaboration Architecture is security implemented?

A. Advanced Cisco security solutions are implemented in all layers of the Cisco Collaboration Architecture model.

B. Security is implemented in all the layers except in the medianet services interface layer.

C. Cisco security solutions are integrated into the infrastructure layer and partially into the collaboration services layer

D. Cisco provides advanced security solutions in the infrastructure and collaboration services layers while the collaboration applications layer security is ensured by third-party solutions.

Which two reasons make the Cisco Collaboration Architecture important for the marketing manager? (Choose two.)

A. The Cisco Collaboration Architecture provides real-time call detail records.

B. Cisco Collaboration Architecture can support the sales force to achieve higher productivity.

C. The marketing manager is interested in how the Cisco Collaboration Architecture will help provide a better corporate image.

D. The Cisco Collaboration Architecture improves the means by which a company can stay in touch with customers.

E. Transition to Collaboration Architecture is easier than transition to a closed, legacy system

Which two are features of Cisco Unified Communications Manager Business Edition 6000? (Choose two.)

A. It unifies desk phone, wireless phone, IP phone, and instant messaging.

B. It has capacity for 75 to 300 users and supports up to 10 sites

C. It runs on the Cisco MCS 7890 hardware

D. It is backwards compatible, which means that it will run on old Cisco MCS hardware.

E. It supports Cisco Unified Contact Center Express.

Which option is a next-generation agent and supervisor desktop that offers a user-centric design to enhance customer care satisfaction along with a collaborative experience?

A. Cisco WebEx

B. Cisco SocialMiner

C. Cisco Finesse

D. Cisco Jabber

Cisco supply chain agility solutions are addressing a crucial part within the manufacturing industry.

Which of the following is the main driver of that branch of industry?

A. Adopt the supply chain to changing markets

B. Achieve lower unit costs

C. Achieve stronger competitive position in the marketplace

D. Increase utilization of manufacturing plants

E. Ensure quality standards to customers

Which statement is an important selling point for Cisco against Avaya?

A. Cisco has acquired more than 100 innovative companies.

B. Cisco can offer a complete end-to-end solution.

C. Cisco supports deskless workers.

D. Cisco is well respected and is the proven leader in collaboration.

You are discussing unified communications applications with a customer. The same customer has also been approached by ShoreTel. The customer feels that the ShoreTel solution lacks complexity and is easy to use.

Which response is best in this situation?

A. Cisco provides a converged architecture that is simple and easy to use.

B. Cisco provides a complete solution and superior applications, therefore the complexity increases.

C. The Cisco solution is complex, but Cisco has certified partners to provide practical advice and hands-on expertise.

D. Cisco continuously enhances interfaces to simplify system administration and provide ease-of- use.

Which two services are often led by Cisco? (Choose two)

A. Software-based services

B. Software upgrade services

C. Maintenance services

D. Hardware replacement services

E. Cloud services

Which two options are examples of partner services that involve addressing the culture of an organization so that collaboration applications are adopted more readily? (Choose two.)

A. Development of collaboration maps

B. Analysis of communication process workshops

C. End-user education and training

D. Application-readiness assessment

E. Internal marketing