600-455 Exam Questions & Answers

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600-455 Exam Questions & Answers

Vendor: Cisco

Certifications: Others Cisco Certifications

Exam Code: 600-455

Exam Name: Designing Cisco Unified Contact Center Enterprise (UCCED)

Updated: Dec 12, 2021

Q&As: 86

Exam retired

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600-455 Online Practice Questions and Answers

Questions 1

Which three benefits does a Cisco Unified Contact Center Enterprise centralized deployment with small agents branch provide? (Choose three.)

A. It requires only a small data switch and router, IP phones, and agent desktops at remote sites for a few agents.

B. It requires only limited system and network management skills at remote sites.

C. Small remote branches require PSTN and SIP trunks, in addition to the ones needed for local POTS lines for emergency services (911) in the event of a WAN link loss.

D. PSTN trunks for incoming traffic connect to data centers for efficiency.

E. It does not use VoIP WAN bandwidth when an agent is answering the call.

F. Calls extend over the WAN only while calls are in queue.

Show Answer
Questions 2

Under which circumstances can the visible and private networks be converged in the Cisco Unified Contact Center Enterprise system?

A. when QoS is enabled on both networks

B. in cases in which there is gigabit bandwidth between sites

C. under no circumstances

D. when the Cisco Catalyst switch has dual power supplies

Show Answer
Questions 3

Which two options are the maximum number of concurrent reports supported with the Packaged CCE Data Server Release 10.5? (Choose two.)

A. 100 concurrent Real-time reports

B. 400 concurrent Real-time reports

C. 800 concurrent Real-time reports

D. 50 concurrent Historical reports

E. 100 concurrent Historical reports

F. 200 concurrent Historical reports

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