500-301 Online Practice Questions and Answers

Which option lists the Cisco Spark Flex Support plans that offer 24x7 Cisco Technical Assistance Center phone support with a 30 minute response time?

A. Premium

B. Enhanced and Premium

C. Enhanced

D. Basic

Which capabilities in its products does Cisco focus on to differentiate themselves from other vendors?

A. intelligent features and great design only

B. delightful user experience and intelligent feature only

C. great design, delightful user experience, and intelligent features

D. great design only

Which products are needed to deploy Cisco WebEx Meeting Center?

A. on-premises server running Cisco WebEx Meeting Center VM

B. on-premises client server

C. on-premises endpoints

D. No endpoints or servers are needed to deploy Cisco WebEx Meeting Center

Which option lists valid Spark bots?

A. Spark Poll bot, DocuSign bot, and Receipt bot

B. SMS to Spark bot, Spark Poll bot, and Spark Shop bot

C. Spark Shop bot, DocuSign bot, and Receipt bot

D. SMS to Spark bot, Spark Poll bot, and DocuSign bot

Which feature can be customized in your Cisco WebEx Personal Room view?

A. Change your PIN.

B. Configure alternate hosts.

C. Change the wall image.

D. Automatically lock your room.

Which statement best describes Cisco WebEx Meeting Center?

A. It supports high-definition video at 1080p30 resolution using the H.264 codec.

B. It is a premium cloud-based product in the Cisco portfolio

C. The audio connection can be deployed only with a dedicated phone using the dial-in feature across the Public Switched Telephone Network.

D. lt is an on-premises Software-as-a-Service solution.

Which factor has kept customers from turning away from contact centers in the past?

A. poorly designed scripts

B. ineffective IVR designs

C. speaking to a representative

D. automated systems

Which option lists the Cisco Spark Flex Support plans that offer 24x7 Cisco Technical Assistance Center phone support with a 1-hour response time?

A. Basic

B. Basic and Enhanced

C. Basic, Enhanced, and Premium

D. Enhanced and Premium

Which option is a way to join the Personal Room meeting of another person?

A. Go to your WebEx site and enter the host's host ID for the Personal Room, which is often the host's username.

B. Go to your WebEx site and enter the host's host ID for the Personal Room, which is often the meeting ID.

C. Go to your WebEx site and enter the host's host ID for the Personal Room, which is often the company's name.

D. Go to your WebEx site and enter the host's host ID for the Personal Room, which is often the host's PIN.

Which option is the maximum capacity of a Cisco BE7000 appliance deployment?

A. no enforced limit

B. 10000

C. 5000

D. 1000