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33820X Exam Questions & Answers

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33820X Exam Questions & Answers

Vendor: Avaya

Certifications: ACDS-3382

Exam Code: 33820X

Exam Name: Avaya Aura Call Center Elite & Elite Multichannel Solution Design

Updated: Jun 26, 2022

Q&As: 64

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Free 33820X Exam Questions in PDF Format

33820X Online Practice Questions and Answers

Questions 1

An Avaya customer has ordered an Avaya Call Management System (CMS) Release 19 without a turnkey server, for installation on one of their customer provided VMware vSphere systems.

The CMS Release 19 turnkey servers are provided by the Avaya Solutions Platform program, with the server fitting which profile?

A. ASP 110

B. ASP 100

C. ASP 120

D. ASP 130

Show Answer
Questions 2

Which three statements are true for the Avaya Aura?Call Center Elite ordering process? (Choose three.)

A. Call Center Elite requires CMS.

B. Call Center Elite 8.0 goes to market per the Avaya Global Product Distribution policy.

C. CC-Elite can be ordered as a standalone for a 3rd party PBX.

D. It is sold through Direct and Indirect channels.

E. Call Center Elite includes Business Advocate.

Show Answer
Questions 3

Avaya OneCloud-Private Delivery provides a single-tenant dedicated software instance designed for large enterprise customers requiring higher feature sets, more control, customization, and higher security options.

Which Private Delivery option uses pre-defined data centers with an automated reference architecture to deliver a standard set of UC and CC solutions?

A. Secure

B. ReadyNow

C. Custom

D. Enterprise

Show Answer More Questions

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