3308 Online Practice Questions and Answers

Where are Avaya Contact Recorder (ACR) alarms logged?

A. In the Tomcat logs

B. in the acr logs

C. in the usage report logs

D. in the var logs

Which statement about the Avaya WFO/Framework Management Service Account is true?

A. You are not allowed to change the Management Service Account username after initial installation.

B. You are not allowed to change the Management Service Account password after initial installation.

C. The Management Service Account requires administrative rights on SQL Databases.

D. The Management Service Account must be defined within a workgroup.

You are installing the Linux version of an Avaya Contact Recorder (ACR), and you have installed the operating system using the required Kickstart script.

Which two accounts should you check before you continue with the application installation? (Choose two.)

A. User account: verint

B. User account: witness

C. User account: root

D. User account: administrator

E. User account: guest

A customer needs a solution for their Avaya Contact Recorder (ACR). They currently have an ACR master and three slaves.

Which action can the customer take to turn their solution into a high resiliency solution?

A. Add another ACR master.

B. Add another ACR slave.

C. Add an ACR standby.

D. Add an ACR TDM server.

To license Avaya Contact Recording a three digit code is needed. What is this code called, and where can it be found?

A. Avaya CR License code; Recorded Status > Ports

B. License Generation Key; System > License

C. Avaya CR License code; System > License

D. License Generation Key; General Setup > Recorder

After a successful installation, what is the only page accessible from the Avaya WFO/Framework administrative pages?

A. Alarm Status

B. License Management

C. General Settings

D. Server Roles

When an Avaya Contact Recorder (ACR) server is installed with more than one Network Interface Card (NIC), what should be set to indicate which NIC to use for audio and screen content streams?

A. General Setup > Recorder > Reply Server(s)

B. General Setup > Recorder >Key Management Server

C. General Setup > Recorder > IP address on this server to use for recordings

D. General Setup > Recorder > URL(s) of external control port(s) to connect to

A subset of the information sent to the application logs can also be forwarded to one or more Syslog servers.

Which steps are necessary to configure this Syslog on the Avaya Contact Recorder (ACR)?

A. Access the ACR webpage under General Setup. Recorder Update the URL(s) of `External Control Port(s) to connect to'.

B. Access the Syslog webpage under General Setup. Syslog SNMP Notification Destination.

C. Access the ACR webpage http:// :8080/servlet/acr?=mtce, and update the Syslog server information under `Syslog Host(s) to send logging to'

D. Access the ACR webpage under General Setup. Recorder Update the IP address on this server to use for recordings.

A technician is trying to integrate the Avaya Contact Recorder (ACR) with the Avaya Aura® Contact Center in a SIP-based Contact Center.

What information is required to get the Avaya Aura® Contact Center to communicate with the Avaya Contact Recorder? (Choose three.)

A. Communication Control Toolkit username

B. Communication Control Toolkit Windows Domain details

C. Avaya Aura® Contact Center Meridian Link Services IP Address

D. Application Enablement Services IP address

E. Communication Control Toolkit IP address

A technician is configuring the Avaya Contact Recording to work in a CS1000 environment with AST recording.

Which entry must be added in the Avaya Contact Recording properties file for this configuration to work correctly?

A. cc.v6=false

B. aacc.v6=false

C. cc.v6=true

D. aacc.v6=true