3100.1 Online Practice Questions and Answers

With reference to the Dial Plan Analysis Tables, how many codes are available in the system for activation / deactivation of features?

A. 2

B. 3

C. 11

D. 21

Consider the settings shown in exhibit displayed by using the display route ?pattern command. You must deny calls from users in COR 10 to use route pattern 1. What should the fault restriction level (FRL) for COR 10 be?

A. 2

B. 3

C. 4

D. 5

E. 6

You are configuring Personal Station Access (PSA) and you configure the Communication Manager with the following settings:

-

Set TTI enabled = `Y'

-

Set PSA Associated code = `25' and disassociate code `#25'

-

Set security code for the station = `1234'

You activate the station by keying in FAC for PSA, station extension number, `#', the security code of the station, and `#'. However, the station is not activated. Which statement describes the issue to be addressed?

A.

You need to set TTI = `n'

B.

You did not enable PSA on the COS of the station.

C.

You should not set the security code in sequential order.

D.

You did not key in the correct activation sequence

Which statement most accurately describes the major difference between Automatic Alternative Rom (AAR) and Automatic Route Selection (ARS) in a typical installation?

A. AAR routes calls over a public network; ARS routes calls over a private network.

B. AAR routes calls over a private network; ARS routes calls over a public network.

C. AAR chooses routes automatically; ARS chooses routes according to pre programmed, best-choice parameters.

D. AAR chooses routes automatically; ARS chooses routes according to a manually administered route plan.

Which statement most accurately describes the function of automatic call back feature?

A. It allows internal users who placed a call to a busy or unanswered external telephone to be called back when the called telephone becomes available.

B. It allows internal users who placed a call to a busy or unanswered internal telephone to be called back when the called telephone becomes available.

C. It allows internal users who are called when they are busy to activate a feature to automatically call back that second caller, once the first call is finished.

D. It allows internal users who are called when they are busy to place the second call on hold until the first call is finished.

The station lock feature manually or automatically changes the COR of a station to block outgoing calls recently, extensions at a customer's site have been used for out of hours outgoing calls. IT would like to activate this feature automatically on the telephone on site. To address safety concerns, what do you tell the site manager regarding outgoing emergency calls and incoming or outgoing calls if staff needs to work overtime?

A. The station lock feature does not block incoming calls and using a code they can make emergency or outgoing calls.

B. The station lock features does not block outgoing emergency calls and using a code they can receive incoming calls and make outgoing calls.

C. The station lock feature does not block incoming calls or emergency outgoing calls and the telephone can be unlocked from designated telephone(s) by inputting a code.

D. The station lock feature does not block incoming calls or emergency outgoing calls and the telephone can be unlocked by inputting a code.

For which purpose is Automatic Alternate Routing (AAR) used?

A. Calls placed within a company over a public network

B. Calls placed within a company over a private network

C. Calls placed from outside a company over a private network

D. Calls placed from outside a company over a public network

Scenario

A user reports that when attempting to dial an external call to local number the system does nothing ?just silence.

You interview the user as follows.

You: What happens if you longer after you dial your number? User: once I waited for about half a minute, then I heard these tones that supported the something was wrong.

You: Did the sound stay on the same pitch or did it change pitches back and forth? User: Back and forth one pitch higher than the other.

You: OK, that helps. What did you dial to get an outside line? User: Nine (9)

You: Thank you, I appreciate the information, I will get back with you shortly.

With reference to the scenario shown in the exhibit, which action should you take?

A. Re-administer the Dial Plan to requiring 10 digits for making local external calls

B. Determine the correct Feature Access Code to make an external call and inform the user

C. Re-administer the feature access code for the user's situation to dial `9' to make an external call.

D. Do nothing to the Dial Plan but delete the "*" Feature Access Code

Your Avaya Aura?Communication Manager System has been operating without Incident for several months. Then, one day at 10:00 AM, you get multiple reports about blocked access and users unable to make calls. You run Processor Occupancy Summary and Trunk Group Summary reports and determine that there are no issues with processor occupancy or availability of trunks. So now you decide to see if someone made a change to the system around 10:00 AM. Which report will show what administrative or maintenance system changes that were made around 10:00 AM and by whom?

A. a history report

B. an activity performed report

C. an administrative or maintenance summary report

D. a hardware error log report

E. a system-parameters change report

You execute the List history command to display the system transaction log. Which two types of Information do you expect to find in the transaction log or history report? (Choose two)

A. valid user logins and logoffs to or from the system

B. valid and invalid logins and logoffs to or from the system

C. recent, successful administration and maintenance commands to the system

D. recent successful and unsuccessful administration and maintenance commands to the system