220-1102 Online Practice Questions and Answers

Correct Answer: D

The 32-bit operating system can only run 32-bit applications, so the technician should execute the 32-bit installer. The "x86" in the file name refers to the 32-bit architecture. https://www.digitaltrends.com/computing/32-bit-vs-64-bit-operating-systems/

Correct Answer: A

https://partners.comptia.org/docs/default-source/resources/comptia-a-220- 1102-exam-objectives-(3-0)

Correct Answer: AB

The user can use the following commands to give the technician the correct information: ipconfig /all and hostname 1. The ipconfig /all command displays the IP address, subnet mask, and default gateway for all adapters on the computer 1 . The hostname command displays the name of the computer 1.

Correct Answer: C

When a computer cannot access a web page, the first thing to check is the DNS settings. DNS is a system that translates domain names into IP addresses. If the DNS settings are incorrect, the computer will not be able to resolve the domain name of the web page and will be unable to access it.

Correct Answer: EG

Correct Answer: D

Keychain is a feature of macOS that securely stores passwords, account numbers, and other confidential information for your Mac, apps, servers, and websites. You can use the Keychain Access app on your Mac to view and manage your keychains and the items stored in them. Keychain can also sync your passwords and other secure information across your devices using iCloud Keychain. Keychain can be used as a password manager in macOS to help you keep track of and protect your passwords. References: Manage passwords using keychains on Mac (https://support.apple.com/guide/mac-help/use-keychains-to-store-passwords-mchlf375f392/mac)

Correct Answer: B

SMB stands for Server Message Block, which is a network file sharing protocol that allows applications on a computer to read and write to files and to request services from server programs in a computer network. SMB is a built-in protocol in Windows operating systems and can be used to transfer files between computers over a network. The technician can use SMB to access a file share on the user's workstation and copy the file to or from it. VPN stands for virtual private network, which is a technology that creates a secure and encrypted connection over a public network. VPN is not a built-in protocol in Windows operating systems and does not directly transfer files between computers. RMM stands for remote monitoring and management, which is a type of software solution that allows remote management and monitoring of devices and networks. RMM is not a built-in protocol in Windows operating systems and does not directly transfer files between computers. MSRA stands for Microsoft Remote Assistance, which is a feature that allows a user to invite another user to view or control their computer remotely. MSRA is not a protocol, but an application that uses Remote Desktop Protocol (RDP) to establish a connection. MSRA does not directly transfer files between computers. https://www.pcmag.com/picks/the-best-desktop-workstations

Correct Answer: B

Finder is the default GUI and file manager in macOS. Finder is an application that allows users to access and manage files and folders on their Mac computers. Finder also provides features such as Quick Look, Spotlight, AirDrop and iCloud Drive. Finder uses a graphical user interface that consists of icons, menus, toolbars and windows to display and interact with files and folders. Disk Utility is a utility that allows users to view and manage disk drives and partitions on their Mac computers. Disk Utility is not a GUI or a file manager but a disk management tool. Dock is a feature that allows users to access and launch applications on their Mac computers. Dock is not a GUI or a file manager but an application launcher. FileVault is a feature that allows users to encrypt and protect their data on their Mac computers. FileVault is not a GUI or a file manager but an encryption tool. References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 1.1

Correct Answer: B

The change management document that includes how to uninstall a patch is called the "rollback plan". The rollback plan is a document that outlines the steps that should be taken to undo a change that has been made to a system. In the case of a patch, the rollback plan would include instructions on how to uninstall the patch if it causes problems or conflicts with other software

Correct Answer: A