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1Z0-562 Online Practice Questions and Answers

Questions 4

What correctly describes the order in which algorithms, if plugged in, are executed when a bill changes from the "Pending" state to the "Complete" state?

A. Customer Class – Pre-Bill Completion; Customer Class – Bill Completion; Service Agreement Type – Pre-Bill Completion; Service Agreement Type – Post-Bill Completion

B. Customer Class – Pre-Bill Completion; Service Agreement Type –Pre-Bill Completion; Customer Class –Bill Completion; Service Agreement Type – Bill Completion; Customer Class – Post-Bill Completion

C. Service Agreement Type – Pre-Bill Completion; Customer Class – Pre-Bill Completion; Service Agreement Type – Bill Completion; Customer Class – Bill Completion; Customer Class – Post-Bill Completion

D. Service Agreement Type – Pre-Bill Completion; Service Agreement Type – Bill Completion; Customer Class – Pre-Bill Completion; Customer Class – Bill Completion; Customer Class – Post-Bill Completion

E. Service Agreement Type – Pre-Bill Completion; Customer Class – Pre-Bill Completion; Service Agreement Type – Bill Completion; Customer Class – Bill Completion; Service Agreement Type – Post-Bill Completion; Customer Class – Post-Bill Completion

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Questions 5

Field Activities of specific types can be created by the system automatically based on the type of work to be carried out, connection status of a service point, and the meter's installation and connection status.

Which four processes are based on the above? (Choose four.)

A. starting service

B. disconnecting service

C. testing a meter or item in the field

D. stopping service

E. disconnect Warning

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Questions 6

What do the colored bars indicate in the To Do Summary Zone?

A. aging

B. priority

C. status

D. To Do role

E. number of To Do entries

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Questions 7

What correctly describes the possible causes of price proration?

A. change in Rate Schedule only

B. change in Rate Version only

C. change in Bill Factor only

D. changes in Rate Schedule and Bill Factor

E. changes in Rate Version and Bill Factor

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Questions 8

Where do the business rules reside in the Oracle Utilities Application Framework architecture?

A. User Interface Tier

B. Web Server

C. Application Server

D. Database

E. Web and Application Server

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Questions 9

Which three actions does the PUPL batch process perform? (Choose three.)

A. creates Payment Segments

B. creates Payment Advices

C. creates Deposit Controls

D. populates the Payment Upload Staging records

E. posts payments to Suspense Account

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Questions 10

How many bill segment-related financial transactions do pay plans have?

A. one

B. depends on the number of bills that will contain the customer's pay plan commitments

C. depends on the number of payments that is part of the pay plan

D. none

E. unlimited

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Questions 11

What correctly describes the hierarchy in how a Rate Schedule must be created?

A. Rate Schedule, Rate Version, Rate Component, SA Type

B. Rate Version, Rate Schedule, Rate Component

C. Rate Component, Rate Version, Rate Schedule

D. Rate Schedule, Rate Component, Rate Version

E. Rate Schedule, Rate Version, Rate Component

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Questions 12

What can cause multiple bill lines for a rate component to be produced in a bill calculation header?

A. change in Rate Schedule

B. change in Rate Version

C. change in Bill Factor

D. changes in Rate Schedule and Bill Factor

E. changes in Rate Version and Bill Factor

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Questions 13

Which three areas can be specified to invoke a User Interface (UI) map from a Business Process Assistant (BPA) script? (Choose three.)

A. Business Process Assistant (BPA) Script Area

B. Page

C. Pop-Up

D. Portal

E. Zone

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Exam Code: 1Z0-562
Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials
Last Update: Apr 14, 2024
Questions: 75
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