1Z0-1003-22 Online Practice Questions and Answers

You need to configure a property to display a list of a customer's current subscribed servicesjbn your technician's mobile device in an easily readable table format.

How do you accomplish this?

A. Createa String property and use a Regular Expression to set the format of the table.

B. Create a String property and use the Regular Expression and XSL Transformation fields.

C. Create a File property and use the Regular Expression and XSL Transformation fields.

D. Create a String or File property and use the Regular Expression and XSL Transformation fields.

E. Create a File property and use a Regular Expression to set the format of the table.

Your customer noticed a message that sometimes appears when they are moving activities between resources. The message reads "Soft skill mismatch" and the customer wants it changed to read "Resource does not meet Preferable work skill level".

Which option fulfills that requirement?

A. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Move Activity Result' category.

B. From My Display, enable "Show Placeholder IDs', then turn the Glossary Editor on. When the original message appears when moving an activity, click the ID of the message andmodify it to the new terminology.

C. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Move Activity to Resource Alert' category.

D. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Activity Warning' category.

Your customer requires that their engineers make courtesy calls 2-4 hours after they complete an installation to make sure that everything is working properly.

Two activities are created via integration but they need to be linked.

Identify the correct setupfor the link template.

A. Set up a Start-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable 4hour Maximum interval.

B. Set up a Finish-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable 4hour Maximum interval.

C. Set up a Start-to-Start template with an adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.

D. Set up a Finish-to-Start template with an adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.

On the Quota screen in Oracle Field Service Cloud (OFSC), there is a column that displays values for 'Other Activities'.

Which describes the 'Other Activities' that contribute to the values displayed in that column?

A. activities that consume capacity but are not associated with the capacity categories or time slots configured for a given Capacity Area

B. non-scheduled activities that exist within the Capacity Area bucket

C. activities that have specifically been added by field resources using the 'Add Activity1, 'Prework' or 'Reopen' actions

D. non-scheduled activities that are either within the Capacity Area bucket or currently assigned to resources' routes

What happens when you enable the assignment parameter "Limit work by points"?

A. If resources have shifts assigned to them with point values, routing will not assign activities whose cumulative point total exceeds the shift point value.

B. Routing will use each activity's unique point value to prioritize assignment of higher point activities over lower point activities.

C. Routing will not assign a given activity if that activity's point value exceeds the resource's maximum personal point limit.

D. If a resource has a point value configured on their Resource Information screen, routing will limit assignment of additional activities if the cumulative point total exceeds the resource's point limit

The Displaysetting "Idle Time Minimum" is set to 5 mins. What is the consequence of this setting?

A. Idle time that is estimated to be less than 5 mins in duration in the OFSC Mobility time view will be shown as 5 mins in duration.

B. The mobile resource's alert panel will show an alert for occurrences of idle time estimated to exceed 5 mins in duration on the route.

C. Idle time that exceeds 5 mins in duration that is prior to an activity will cause that activity to show a red "jeopardy" color in OFSC Mobility.

D. Idle time estimated to be below 5 mins in duration will not be shown as idle time on the OFSC Mobility time view.

Your company has three different levels of "VIP" customers - Gold, Silver, and Bronze On an Activity Details record, there is a read-only "VIP Status" property where one of these options will be selected.

Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token of appreciation.

If they accept, a record of that must be maintained. A "VoD Service Trial"Integer check box property has been created.

What must you do in order to ensure that the check box is visible only in the Activity Details screen for Gold VIP member?

A. Create a Filter to only show the VoD Service Trial Property if "Gold" appears on the Activity Details page.

B. Set a condition within the VoD Service Trial property to limit visibility.

C. Use a regular expression to limit valid entries to "Gold" only.

D. Add the VoD Service Trial property with a conditional Visibility to the Activity Details screen.

You want to create a new Activity Type.

Which threefeatures are disabled when you select "Multi-day activity"?

A. enable "not started" trigger

B. enable "day before trigger"

C. support of preferred resources

D. support of time slots

E. calculate activity duration using statistics

F. support of links

Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?

A. Reoptimization can be enabled for manual, once-a-day, recurrent,immediate and sequential routing plans. ^j

B. 'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.

C. In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.

D. Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.

A dispatcher needs to be able to quickly see which contractor technicians have started working for the current day.

How doryou configure the system to support this requirement?

A. Enable the Messages report within a Dashboard, which can be filter condition and 'Resource Type' for the current date.

B. Configure the Resources list to ensure that values for the 'Show/Hie Queues' and 'Resource Type' filters can be selected.

C. Configure a resource filter with the conditions: 'Resource Type in Cc PM1, and 'Activated is not null' for use within the List/Time/Map/Dai

D. Create a step within a Message Scenario to set an 'Activated' custo whenever the 8 AM - 5 PM shift is assigned.