The entity relationship model below shows the relationship between Customer and Order. Which of the following business rules is correct?
A. An order may be placed by many customers.
B. A customer may place many orders.
C. A customer may never place an order.
D. An order need not be placed by a customer.
Which of the following models shows the driving and resisting forces of change?
A. Force field analysis.
B. Five forces model.
C. Power/impact grid.
D. Learning cycle.
What is the MoSCoW principle used for?
A. To analyse stakeholders.
B. To determine strategy.
C. To define a root definition.
D. To prioritise requirements.
Which of the following describes the objectives in a MOST analysis?
A. The statements declaring what the business is in and what it intends to achieve.
B. The approach the organisation intends to take to achieve its declared mission.
C. The goals against which the organisation's achievements can be measured.
D. The detailed means by which an agreed business strategy will be implemented.
An analyst has asked a user to describe each step in a task as they perform it. Which of the following investigation techniques is the analyst using?
A. Ethnographic study.
B. Interviewing.
C. Activity sampling.
D. Protocol analysts.
When analysing stakeholders, it is useful to produce a stakeholder analysis grid. What is depicted on the axes of this grid?
A. Objectives and interests.
B. Power and influence.
C. Perspectives and impacts.
D. Power and interest.
The Internal Rate of Return has been calculated for an option in a Business Case. Which ONE of the following statements is true?
A. The Net Present Value is not known.
B. The DCF Rate is not known.
C. The Net Present Value is Zero.
D. The DCF Rate is Zero.
Which of the following techniques is used to focus solely on the external influences on an organisation?
A. SWOT.
B. PESTLE.
C. CATWOE.
D. MOST.
When are the acceptance criteria for user acceptance testing defined?
A. When the deliverables of the system design have been agreed.
B. When the deliverables of the requirements analysis have been agreed.
C. When the software has been completed and has passed system testing.
D. When the users have had the opportunity to use the software for a period of time.
A business case for a project claims that the new system will provide managers with more time to think creatively about strategic issues. What would this be classified as in a cost- benefit analysis?
A. An intangible cost.
B. A tangible benefit.
C. An intangible benefit.
D. A tangible cost.