The average time between consecutive failures in a system or component during a specified period is known as the mean time between failures (MTBF).
A. True
B. False
The purpose of a system proposal closing is to:
A. Succinctly overview the proposal
B. Emphasize that you have the best solution to the problem
C. Get the approval to proceed
Human resources utilization category examines the company's efforts to develop and involve ___________________.
A. The line staff in total quality
B. The management in total quality
C. The entire workforce in total quality
D. All the above
The objective of the present value of money calculation is to convert future dollars into current dollars.
A. True
B. False
The intent of the quality control checklist should be to improve the quality of the product being controlled by investigative means.
A. True
B. False
Acceptance testing means:
A. Testing after changes have been made to ensure that no unwanted changes were introduced
B. Testing performed on a single stand-alone module or unit of code
C. Testing to ensure that the system meets the needs of the organization and the end user.
Sheela is told to prepare a report on the most commonly occurring product defects. She reviews the software defect reports, which categorize the defects as coding errors, requirements errors, documentation errors, etc. The best tool to report this information is:
A. A cause and effect diagram
B. A scatter plot
C. A histogram
D. A Pareto diagram
After you have agreed on what action to take, you should repeat it back to your customer and ask your customer if it is agreeable
A. True
B. False
Greater emphasis on statistical process control can lead to dramatic improvements in the cost and quality of manufactured products.
A. True
B. False
About the Malcolm Baldridge National Quality Award, identify the incorrect statement about the implementation of the strategies.
A. Understanding of the strategies for quality excellence
B. Understanding of the requirements for quality excellence
C. Sharing of information on successful strategies and on the benefits derived
D. Awareness of quality as an increasingly important element in competitiveness