CSSGB Online Practice Questions and Answers

Correct Answer: Check the answer in explanation.

1.A Green Belt is a part-time (25%) project leader or member and provides most of the functions of a Black Belt (team leader) for lower-level project teams. 2.Green Belts are the “work horses” of strategic Six Sigma Management efforts. Most managers should be or become Green Belts. 3.For lower level teams, a Green Belt 4.Refines a draft project charter (process owners and champions should coauthor the first draft) 5.Reviews the draft charter with Champion 6.Selects team members 7.Facilitates the team 8.Communicates with the Champion and other stakeholders of the process 9.Analyzes data 10.Provides training in basic tools 11.Coordinates team efforts with higher level teams 12.Completes documentation zCompletes the control plan zSpreads the lessons learned

Correct Answer: Xs are the inputs and process steps that cause variation in the outputs of a process (CTQs).

Correct Answer: An operational definition promotes effective communication between people by putting communicable meaning into an adjective.

Correct Answer: 80 ÷ 84 = 0.952

Correct Answer: Multiply the signs of Xi and Xj to create a new variable, XiXj. Next, add up the values of the CTQ for which the interaction XiXj is +, then add up the values of the CTQ for which XiXj is -, finally, divide the difference of the sums by the number of plus signs.

Correct Answer: A pilot test serves four purposes. First, it validates a revised best practices methoD. Second, it highlights the risks (e.g., FMEA) involved in using the revised best practice methoD. Third, it promotes a smooth implementation of the revised best practice methoD. Finally, it facilitates buy-in by the stakeholders of revised best practice methoD.

Correct Answer: A

This question requires some knowledge of team life cycles. Some authorities refer to the team life cycle phases as build, develop and optimize. Others use forming, storming, norming and performing. The building phase is an early one in which the leader provides more direction and the group is uncertain of their roles and duties (Answer a). During this period, the leader does not delegate responsibilities readily and the team usually does not have the skills and experience to prioritize and perform tasks without assistance.

Correct Answer: B

Correct Answer: ABDE

Correct Answer: BE