Which monitoring activity belongs to Business data management?
A. monitoring of the integrity of customer data
B. monitoring whether the acceptance test data are correct
C. monitoring the accuracy of reports provided by the IT service provider
Is information management part of the business information management domain?
A. yes
B. no
What is an important result of Contract management?
A. a Dossier of Agreements and Procedures describing the interaction with the IT service provider
B. a procurement contract for the starting materials for the end user organization's production process
C. a Service Level Agreement with the business management regarding the business information management services
Which activity does not belong to business information management?
A. creating an application architecture
B. specifying requirements regarding the production environment architecture
C. translating business policy into an information architecture
What is covered by the implementation plan?
A. everything that should happen in the transition phase
B. everything that should happen during the execution of the functionality management processes
C. everything that should happen during preparation of the transition
What is an important role for business information management in an organization?
A. ensuring the continuity of the information provisioning
B. modifying a functional design of an application
C. resolving a disturbance in the technical infrastructure
What is not an activity of the process Prepare transition?
A. instruction of end users regarding the use of the changed information provisioning
B. execution of automated data conversions
C. preparation of business information managers regarding the changed information provisioning
Which activity belongs to business information management?
A. composing a functional design
B. defining the information policy
C. executing system tests
Which call can be completely dealt with by End user support?
A. "Application X is slower than usual."
B. "There's an error message about the printer on my screen."
C. "I can't remember how I can change currency in this application."
What is a role or function within the business information management domain?
A. information manager
B. functional designer
C. system administrator