220-902 Online Practice Questions and Answers

The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name.

Instructions:

Using the available tools, resolve the connectivity issues. When you have completed the simulation, please select the done button

to submit your answer.

A network administrator needs to connect to resources from an offsite location while ensuring the traffic is protected. Which of the following should the administrator use to gain access to the secure network?

A. SSH

B. VPN

C. SFTP

D. RDP

A laser printer is producing completely blank sheets. Which of the following processes should the technician check FIRST?

A. Fusing

B. Paper handling

C. Transfer

D. Development

A user reports that a file they shared out on their computer for another network user is not accessible to the third party. The user insists they specifically gave this third party Allow rights for Read and Write access. Which of the following could explain the problem at hand?

A. The parent folder has explicit Allow rights set for this user.

B. The parent folder has explicit Deny rights set for this user.

C. The user forgot to share the parent folder and only shared the specific file.

D. The parent folder likely has the "archive" attribute enabled.

A small business owner is setting up their wireless network in their office, which is in a building shared with several other businesses. The owner does not want to disable the SSID broadcasting due to visiting customers needing to use the network, but does not want other businesses to notice the network, let alone access it. Which of the following would BEST accomplish this?

A. Configure the access point encryption from unsecured access to WEP.

B. Adjust the radio power so that coverage is restricted to the business.

C. Change the SSID to reflect the business name instead of a public access point.

D. Enable MAC filtering and restrict access to other company's devices.

A user receives an unsolicited call from a technician claiming to be from a Microsoft certified partner. The technician tricks the user into allowing them access to their PC because of malware alerts that were being broadcasted. Which of the following attacks is this user a victim of?

A. Shoulder surfing

B. Phishing attack

C. Social engineering

D. Malware infection

Which of the following relies on individual characteristics unique to each person?

A. Rootkits

B. Phishing

C. Antispyware

D. Biometrics

Which of the following BEST describes the difference between batteries used in iOS devices versus Android devices?

A. iOS devices batteries are NiMH

B. Android device batteries are wirelessly charged

C. Android device batteries also work in iOS devices

D. iOS device batteries are not replaceable

A coworker asks a technician for help understanding an email request while the technician is on a call assisting a user. Which of the following is the BEST response the technician can give the coworker?

A. Inform the coworker help will be given when the call is over

B. Multitask and assist the coworker while on the call

C. Politely ask if the user minds being placed on hold

D. Refer the coworker to a supervisor

A user has stated a workstation is having problems loading certain websites. The user claims to have clicked on a link from a web page and nothing happened. However, other websites are displaying correctly. The technician advises the user to clear the browser cache and try again, but that does not fix the issue. Which of the following is the MOST likely cause in this scenario?

A. The user's account expired

B. The pop-up blocker is enabled

C. The user is right-clicking on the link

D. The browser is incompatible with certain websites